General terms and conditions of business

§ 1 Contract content
1. The contract concluded between the company and the customer is a service contract with the aim of conveying certain content to the customer.
2. The customer only receives proposals for action from the company. The company owes no success or achieving certain goals.
3.. Participation in the exercises during training, courses and individual lessons, coaching, the later implementation of the proposals for action and the decision as to whether the customer has his dog carried out his dog exercises and is always at your own risk at the customer's discretion.
4. Unless another location has been agreed, the lessons take place at the customer's residence. Arrival as well as accommodation and meals during the workshops organizes the customer himself and at his own expense.

§ 2 Contract conclusion
1. Acute training
in the area, the company offers the customer of individual lessons on an agreed date. The binding registration is made by making an appointment between the company and the customer. The remuneration must be paid in cash or by card payment at the end of the hour. In addition to the cost of the lesson, there is a total of € 10km € 5.00 per drive from a distance of 30km. (The distance is calculated with Google Maps). 2. Intensive coaching in the area of ​​intensive coaching, the company accompanies the customer over a period chosen by the customer. Training dates will take place every 14 days, with an additional, close-meshed support by phone and messenger (on request also via video call). Coaching can be paid as a one-time payment or in installments (but before the end of the coaching period). Any travel costs are included in the price.
3. Compact workshops
The company also offers some topics as so-called compact workshops.
The binding registration is made by making an appointment between the company and the customer. The remuneration must be paid at the end of the unit in cash or by payment of the card. In addition to the cost of the lesson, there is a total of € 10km € 5.00 per drive from a distance of 30km. (The distance is calculated with Google Maps).

§ 3 prices and payment modalities
1. The current prices can be found on the information on the company's website or are communicated by phone, messenger or by email on request.
2. The prices given are in euros.
3. The remuneration is paid at the customer's choice in cash or by payment of the card.
4. The complete remuneration is due at the end of the respective training session or event. When paying in installments before the end of the booked period.

§ 4 Withdrawal from the contract / deportation of appointments by the customer
1. Resignation outside of 48 hours before the training date 0% cancellation fee. 2. Cancellation within 48 hours before the training date 50% cancellation fee. 3. Withdrawal within 24 hours before the training date 100% cancellation fee. In the event of illness, force majeure and the resulting difference in appointments, the costs are eliminated. § 5 Cancellation from the contract / deportation of appointments by company
1. The company reserves the right to withdraw from the contract, especially if too few participants have registered for a compact workshop or the trainer fails. The company will always strive to offer a replacement date instead of a cancellation.
2. The company immediately informs the customer an appointment cancellation/-implementation. The customer is entitled to withdraw from the contract when the training session is shifted.
3. In the event of the company's withdrawal or the customer in accordance with Section 5 (1) or 2, the company does not owe the company to the company.

§ 6 Refund of payments
1. In the event of an overpayment, the company will immediately refund the customer if there is a resignation in accordance with Section 4 or Section 5.
2. If the customer has paid the remuneration in cash, the reimbursement takes place after his election by bank transfer to an account named by him or in cash by handing over by appointment and local arrangement.

§ 7 Liability
1. The company is not liable for slightly negligent breaches of duty if they do not affect any contractual duties or guarantees or have led damage from the violation of life, body or health of people or are based on claims under the Product Liability Act.
2. If the company is also liable for slight negligence, the liability is limited to the amount typical of the contract.
3. Insofar as the company's liability is excluded or limited, this also applies to the liability of legal representatives, employees and vicarious agents of the company.
4. The customer is fully liable for any damage caused by his dog in accordance with the statutory liability regulations.
5. Children under the age of 16 are only allowed to participate in training units accompanied and under supervision at least one parent and take place at the parents' own risk.

§ 8 Other obligations of the customer
1. The customer is obliged to immediately display the company contagious diseases or a heat of the dog as well as an exaggerated aggressiveness or other behavioral complaints from the dog, which can lead to the disturbance of the training sessions, if they are aware of it.
2. Only dogs may participate in the lessons, for which liability insurance with sufficient coverage and comprehensive basic vaccination protection exists.
3. If there are circumstances in accordance with paragraph 1 or if the requirements in accordance with paragraph 2 are not met, the company is entitled to exclude the dog from the training session. The customer can participate with another dog or on a replacement date, as far as possible and if the prerequisites for participation are created at this point.
4. If the customer violates his duties in accordance with paragraph 1 and 2 or if the customer behaves in a way that disturbs the lessons and/or training of the other participants, or acts in a way of his dog, which contradicts the principles of the company for dealing with dogs, the company is entitled to permanently exclude it from the lessons. The customer has to pay already bindingly booked hours.

§ 9 Copyright
1. The content and the design of any course documents are subject to copyright protection.
2. The company expressly reserves all the property rights (including trademark protection). The customer may only use them for private purposes and reproduce them as part of the private copies channel.
3. Any kind of commercial use or exploitation, in particular the duplication, distribution, rental, renting, require the company's prior written consent.

§ 10 Contract language
of the dog Coach works bilingual in German and English. The contract and teaching language is German in German-speaking countries. In international space, the contract and teaching language is English.

§ 11 Change of the general terms and conditions / reservation
1. The company is entitled to change these general terms and conditions unilaterally, insofar as this is necessary for the removal of subsequent equivalence disorders or to adapt to changed legal or technical framework conditions. We will inform the customer about a change, by informing the content of the changed regulations, to the customer's most known email address.
2. The change becomes a component of the contract if the customer does not contradict us in writing or text form within six weeks of receipt of the change in the involvement in the contractual relationship. 3. The customer always receives current price information about the data available online on the website.

§ 12 Salvatory clause
If a determination of these general terms and conditions should be ineffective, the effectiveness of the other provisions is not affected.